Return Policy – www.pamporekesar.com
We aim for your complete satisfaction with your www.pamporekesar.com purchase. If you find yourself unsatisfied, we offer a 14-day return policy for eligible items. Please review the following guidelines:
1. Eligibility for Returns:
To qualify for a return, the item must be in its original condition, unopened, and unused, and it must be in the original packaging. Note that perishable goods, such as food products, are non-returnable.
2. Initiate the Return Process:
To initiate the return process, please contact our Customer Service team within 14 days of receiving your order. Reach out to us at pamporekesarofficial@gmail.com, providing your order number and a brief explanation for the return.
3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service for the return.
4. Inspection and Processing:
Upon receiving your returned item, we will inspect it to ensure it meets eligibility criteria. If approved, we will process a refund to the original payment method. Allow up to 7 business days for the refund to reflect in your account.
5. Refund Exclusions:
Refunds do not include the original shipping costs, unless the return is a result of our error. Additionally, any promotional discounts applied at the time of purchase will be deducted from the refund amount.
6. Damaged or Defective Items:
For damaged or defective items, contact us immediately at pamporekesarofficial@gmail.com with photos of the damaged or defective product. We will arrange for a replacement or issue a refund.
7. Non-Returnable Items:
Certain items, including perishable goods, gift cards, and downloadable software, are non-returnable.
8. Contact Information:
If you have questions or concerns about our return policy, reach out to us at pamporekesarofficial@gmail.com.
Thank you for choosing www.pamporekesar.com. We appreciate your understanding and cooperation to ensure a smooth return process.